Playbook example · Research

Customer interview synthesis

Transcript → themes → evidence → summary → review → released synthesis.

The anatomy

What this playbook carries.

A playbook is not a prompt template. It is the working method: the inputs, steps, review gate, visible evidence, review record, and version history around recurring AI-assisted work.

Required context

  • Interview transcript
  • Research questions
  • Theme taxonomy
  • Evidence standards

Review gate

Research owner checks that each theme is backed by source evidence.

Review record

Each record holds what was reviewed, the evidence it was built from, where a human signed off, and the version it proposes.

The record one run leaves behind.

Every reviewed run leaves the same record: what was reviewed, the evidence it was built from, where a human signed off, and the version the next run inherits.

Review record

Customer interview synthesis

Reviewed · version proposed

What was reviewed

Customer interview synthesis playbook

Visible context/evidence

Interview transcript, Research questions

Review gate

Research owner checks that each theme is backed by source evidence.

Next version

Version proposed for the next run

Start with this workflow

Start with one workflow.

Bring this workflow, or one your team already repeats, and shape it into a shared, reviewable playbook with the steps, the review gate, and the version built in.